Our business does not offer tile installation services. However, we’re always happy to answer questions and provide guidance to help find the best solution for you.

Thank you for your interest in our company. To learn more about the services we offer, we invite you to visit our dedicated services page. If you have any questions or would like to discuss a custom solution, please don’t hesitate to contact us. Our team looks forward to the opportunity to assist you in bringing your ideas to life.

We accept all order sizes. There is no minimum as of now.

At this time, we do not offer delivery or pick up services, but we are happy to work with you to find alternative solutions. Please contact us to discuss options and any additional fees that may apply. Thank you for your understanding.

We do not currently offer sourcing or purchasing services for materials, but we’re happy to provide recommendations. Alternatively, you may consider sourcing the materials on your own or enlisting the help of a designer or assistant to assist you.

We’ll keep you updated on the status of your order and coordinate pick up/drop off with you or your driver. Orders take a minimum of 7-10 business days to complete once we receive the material. Rush orders are available at an additional cost.

To ensure accurate pricing and lead time, please provide material type, size, design, quantity, and any additional specifications. Visual aids are always helpful.

Generally it’s about 10%.

The percentage of waste generated during the production of custom mosaics can vary depending on several factors, including the shape and fragility of the material, as well as the specific cut and design requirements of the order. To obtain a more accurate estimate of the waste percentage for your individual order, please feel free to inquire during your visit or contact us directly. It is important to note that waste is generated due to various factors, such as the shape, cut, breakage, and variations in the material.

Can vary 5% to 50%.

Chipping can occur when cutting material for a variety of reasons including material quality, finish, and how it is cut. We do our best on our end to make sure the equipment and machinery we use are in good condition as well as make recommendations where necessary to prevent chipping.

By finding a reputable installer you can ensure correct installation for your project along with proper after care. Here at AXA Stone we can provide you with an understanding of the tile installation process and help you take your first step in finding a reputable installer.

Samples are always made before approval of the order to give clients the best idea of what they’ll get.

Yes you can change your order after placing it. We do advise against it unless it is absolutely needed as it can require additional material and costs depending on how far we are into the order. If you have any changes contact us immediately to ensure you get the right order at the right price.

We do not hold material in stock, all orders are made to order. We do have samples and templates to provide inspiration.

Mosaic prices vary greatly. Generally the more work involved to create mosaics, the higher the cost.

The cost to make a mosaic is higher when the size of the pieces are smaller and when the design is more intricate. The price per square foot also depends on the type of material being used and the amount of waste for each tile. At AXA Stone we do our best to give our clients the best price.

Mosaics fit in a range of cardboard boxes and foam boxes. We ensure that all orders have sufficient padding and protection so that your mosaics travel safely.

We cannot accept returns because all of our orders are custom orders. The only return we can provide is the return of the clients materials if they decide to cancel the order.

Yes we offer cove base for our clients. Cove base is a requirement in commercial spaces for a cleaner environment.

Credit/Debit Card, cash, check, and we can accept payments via quickbooks and square

Yes! We have a variety of templates and samples to look at that you are more than welcome to take inspiration from and alter to your liking.

Waterjet cutting is faster and can provide some of the cleanest cuts with no chipping. We highly recommend choosing waterjet especially with polished porcelain.

We try to stay away from slabs because they are too large, heavy, and expensive to handle. We will work with materials that are up to 2 inches thick, but only up to a certain size. If you have thick material, please call us in advance so we can see if we can work something out.

Call us! We’ll ask you all the questions you need for a quote.

We do bullnose (no glazing), chiseling, beveling, pillowing, and matching. Contact us and show us the edge you’d like for more details.

We make sure at every step that what we’re doing is what the client asked for. This includes things such as comparing our sample to yours and looking at each individual sheet before packing.
Ultimately, we do our best to deliver the best product we can from construction quality to the way it looks.

You can set up an appointment to come visit or take a look at the gallery on our website, google business profile, and yelp.
We are also on social media you can find the various platforms we are on at the bottom of our website.

We do offer better pricing for larger quantities. Contact us and tell us about your project so that we can make sure we give you the best price and lead time available.